MphasiS Healthcare Solutions, a provider of health benefit management and business process outsourcing (BPO) services, announced that it has entered into a three-year agreement with Resolve Health Plan Administrators, LLC ("Resolve"), based in Ormond Beach, Fla. Resolve is a third-party administrator (TPA) which provides claims management services for self-insured companies through partnership with local physician organizations. Resolve is a subsidiary of Joel S. Duhl, Inc., a company that provides management, contract negotiations, group purchasing programs and other consulting services for physician organizations, independent practice associations and physician hospital organizations.
Resolve will utilize MHS' HEALTHpac 4 products to manage employee claims. The company will also leverage the MHS data center to oversee the software, I.T. and disaster recovery administration. MHS is dedicated to long-term support of its HEALTHpac 4 product, positioned to serve the TPA market. MphasiS is an EDS company based in Bangalore, India. It currently has about 12,000 employees, including 11,000 in India.
Resolve provides turnkey third-party administration (TPA) services for physician organizations and physician-hospital organizations that are locally owned and operated. These provider-based organizations can quickly establish their own TPA business, while Resolve manages the health benefit claims processing for self-insured companies on their behalf.