Arinso has won a $60m contract with enterprise systems software maker CA Inc. The agreement covers HR administration for over 15,000 CA employees in over 30 countries, plus recruitment process outsourcing services in North America over the next five years.
Belgium-based Arinso will service CA employees from four regional service centers. The Americas will be serviced by centers in Atlanta and Buenos Aires, Argentina, while its Katowice, Poland center will service the EMEA region, and the Asia Pacific region will be serviced by a center in Manila, Philippines.
As well as highlighting Arinso’s global ambitions, the deal also points at the increasing importance of recruitment capabilities for HR BPO providers. The RPO part of the contract involves the processing of over 20,000 applications a year for 1,000 positions. Arinso will only be paid for those positions it manages to fill. While Arinso purchased UK-based RPO provider Lansdowne in April this year, it is partnering with Philadelphia-based CDI Corp on this contract.